Conversations for change. Shawn Kent Hayashi, 2011
The author focuses on 12 different kinds of conversations that are an important part of any workplace and offers suggestions on how to say things "right" when the conversation matters most.

Credit unions, communities and the state of the system. Credit Union Central of Canada, December 2011
This latest "System Brief", produced by Credit Union Central of Canada, provides a detailed overview of current aspects of the Canadian credit union system outside Québec, and offers comparisons of key system metrics from the last 20 years. The report is available online at Credit Union Central of Canada . Print copies of all System Briefs, from 2010 to present, are available for loan in a System Briefs binder.

Governance Series. Robert Hoel, 2011.
In a three-part series, the Filene Research Institute takes a close look at credit union governance, both good and bad aspects, and prescribes real-world responses. The three studies - Power and Governance; Boards and CEOs; and Boards and Leadership - are available online to registered users at Filene Institute A Governance Series binder, containing print copies of all three reports, is available for loan.

Sun Tzu for women. Becky Sheetz-Runkle, 2011
Women are seen to have natural strengths in diplomacy, creating strategies and forming relationships. This book examines the timeless principles of Sun Tzu's Art of War to leverage these abilities in the workplace or boardroom.