Credit union and co-operative patronage refunds.Joel Dahlgren and Dan Kitzberger, Filene Research Institute, 2011.
Patronage refunds are a unique tool that credit unions and other co-operatives can use to manage capital levels, return value to members and tie members more closely to the organization.

Fl!p: how to turn everything you know on its head.Peter Sheahan, 2008.
The author proposes that the superstars of modern business have the ability to think counter-intuitively and then act boldly, to help distinguish themselves from the competition, rather than running with the pack.

How to market to people not like you. Kelly McDonald, 2011.
This book details seven steps for selling to new and unfamiliar customers, and takes a look at key customer segments that could drive business growth.

Nonprofit mergers & alliances. Thomas McLaughlin, 2010.
The second edition of this book provides guidance for executives and boards of non-profit organizations to help in monitoring the entire merger and alliance process, making the right decisions, anticipating problems, and finding solutions to any problems which may arise.